Keeping your account secure is a top priority at Janki. If you need to reset, change, or troubleshoot your password, follow the steps below to regain access or update your credentials.
Resetting a Forgotten Password
If you’ve forgotten your password, you can reset it easily:
Go to the Login Page:
- Click on “Sign In” at the top right corner of the Janki website.
Select “Forgot Password”:
- Under the login fields, click on the “Forgot Password” link.
Enter Your Email Address:
- Provide the email address associated with your Janki account and click “Submit.”
Check Your Email:
- You’ll receive an email with a link to reset your password. This link will expire after a set time, so be sure to complete the process promptly.
Set a New Password:
- Follow the link in the email, enter a new password, and confirm it. Make sure to choose a strong, unique password to enhance your account security.
Tip: Use a combination of letters, numbers, and special characters to create a secure password.
Changing Your Password
If you remember your password but want to update it for security reasons:
Log in to Your Account:
- Go to Janki’s website, sign in, and navigate to your profile.
Access Account Settings:
- In your profile, select “Account Settings” and then click on “Security.”
Select “Change Password”:
- Enter your current password, followed by the new password you’d like to set.
Save Changes:
- Click “Save” to confirm the password change.
Troubleshooting Password Issues
If you’re having trouble resetting your password, try the following:
Check Your Email:
- Make sure you’re entering the correct email address associated with your account. Check your spam or junk folder if you haven’t received the password reset email within a few minutes.
Try Another Browser or Device:
- Occasionally, browser settings or device issues can interfere with the reset process. Try using a different browser or device to reset your password.
Clear Cache and Cookies:
- Clearing your browser’s cache and cookies may resolve some login issues. After clearing, return to the Janki website and attempt the reset process again.
Best Practices for a Secure Password
- Avoid Using Personal Information: Don’t use easily guessed information like your name, birthdate, or simple number sequences.
- Use a Unique Password: Avoid reusing passwords from other accounts, especially for financial or personal sites.
- Update Periodically: Change your password every few months to enhance security.
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