Tracking your item

Overview: Once your order has been shipped, Janki provides easy tracking to help you stay updated on your item’s delivery status. Here’s how you can track your order every step of the way.

How to Track Your Order:

1. Tracking via Email:

   • After your order is shipped, you’ll receive a shipping confirmation email with a tracking number and a link to the carrier’s tracking page (e.g., UPS, FedEx, or USPS).
   • Click on the link to view the real-time status of your package.

2. Track through Your Janki Account:

   • Log in to your Janki account on our website.
   • Go to the Order History section and find the specific order you want to track.
   • Click on the Track Order link to view the latest updates on your shipment.

3. Carrier’s Website:

   • You can also track your order directly on the shipping carrier’s website by entering the tracking number provided in your confirmation email.
   • Carriers like UPS, FedEx, and USPS allow you to check your package’s status, including estimated delivery time, any delays, or delivery attempts.

Tracking Details You’ll See:

• Current Location: Where your package is currently located.
• Estimated Delivery Date: When your package is expected to arrive.
• Delivery Progress: Updates on any transit or delivery delays, if applicable.

What to Do if Your Package is Delayed or Lost:

• If your tracking status shows no movement for a few days or you have any concerns about a delay, contact the shipping carrier directly.
• If you’re unable to resolve the issue, or if your package is marked as lost, reach out to Janki Customer Support. We’ll work with the carrier to resolve the issue.